STORE POLICY

Customer Care

Our team at PHORM prides itself on doing it right the first time. We realize of course, that no company or person is perfect. There will be times when whatever we are able to do will not always delight and dazzle the customer. However,  we will do whatever it takes to satisfy your needs, and do it as often as necessary to be worthy of your continued patronage.

 

We want to always exceed our customers’ expectations of us. At a minimum, we do whatever it takes to meet your expectations and keep you satisfied. At a maximum, we do whatever we can do to delight and dazzle through speed, accuracy, and quality.

That is our customer service philosophy. We will deliver without excuses.

It is this approach that has made PHORM successful in keeping our customers happy, and we will continue to uphold this philosophy. We exist to create a lasting relationships that promote our brand and help us grow as a company.

Privacy & Safety

By using PHORM.ca, you agree to allow third parties to process your IP address in order to determine your location for the sole purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this in order for the selected currency to remain in place when shopping at PHORM.ca.

Information obtained from customers allows us to personalize and improve our products and service, as well as provide you with updated product information. We allow customers to set up an account and profile that can be used to personalize their shopping experience.

Personal information is used for answering questions, improving the product offering of our store, customizing the advertising and content you see, and communicating PHORM's products; including specials, promotions and new products.

PHORM greatly appreciates your business, and the confidence of your shopping experience is paramount to us. Therefore, will never share or sell your information to third party advertisers. 

Wholesale Inquiries

Interested in carrying our products? We're flattered!

Please send us an email requesting our catalog to get the ball rolling: sales@form.ca

All wholesale accounts doing business with PHORM will first go through an application process to provide verification documents, credit card information, and other details necessary to open an account. The entire account approval process should take no more than a few business days. Web-only based businesses will be reviewed to verify that they are a fully functional retail website with a secure shopping cart check out process.

 
Payment Methods

- All Major Credit / Debit Cards
- PAYPAL